Shipping & Returns
We ship all of our products with Australia Post. For the most up to date delivery times, please visit the Australia Post Website.
All freight is delivered by a 3rd party and therefore cannot be guaranteed by Feel the Love Pty Ltd. *PLEASE NOTE, DURING PEAK PERIODS, NEXT DAY DELIVERY MAY BE SUBJECT TO DELAYS BEYOND OUR CONTROL.
If you have a Street/Residential address and its unattended we can leave your goods at the door, if your request this type of delivery, please note we are not responsible for any lost or stolen property. Also we cannot deliver to Apartment blocks that have Security Entrances, if they are unattended. (If this happens and the goods are returned to us, you will be asked to arrange your own courier or pay an additional delivery fee).
Terms and conditions are subject to change without notice.
Feel the Love and its affiliated company(s) will not refund any money for orders that were shipped and were cancelled after the order has been processed.
If your item arrives damaged in anyway, or you are unhappy with your purchase, please contact us WITHIN 7 DAYS to discuss a replacement. We will be asked to take a photo and send back the product to our team. If the product has managed to slip through quality control, we will immediately issue a replacement. Sorry but we cannot accept change of mind returns on any products.