Refunds, Privacy Policy & T&C'S


Our refund policy for the items listed above is as follows:

Time at which your request for a refund has been received

Amount refunded

Prior to receiving confirmation from us that we will get started

100% - no work commenced.

After our confirmation, but prior to receiving your approval to print/produce custom items

50% - accounts for costs incurred in working on your design and layout (reasonable business costs incurred).

After printing/production has commenced

Cancellations not accepted. No refund provided.



Feel The Love is committed to protecting your privacy.  By using the Feel The Love website (“Site”), you are agreeing to the collection and use of your information in accordance with this Privacy Policy.

Visitor Information

The Feel The Love web server uses an extended log file format which captures date and time of visit, referring address (location from which a visitor comes to the Site), type of Internet browser, and visitor's IP address. Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes. The log file does not capture a visitor's email address.

Personal and Business Information

Certain areas of the Site ask for personal information (such as your name, address, email address and telephone number) and business information (such as business name, address and telephone number). Feel The Love only collects personal and business information that you voluntarily provide to us, such as when you make a purchase or request a quote. You have the ability to access and change the personal and business information which you have provided to Feel The Love by use of the appropriate features on the Site.

Financial Information

When you make a purchase on the Site, we request that you provide financial information, such as account or credit card numbers. By making a purchase on the Site, you consent to our providing your financial information to our service providers and such third parties as we determine is necessary to process your transaction. ie. Credit card companies and banking institutions used to process the transaction.

Use of Information

The information collected on the Site is used to process requests, to fulfill orders, for customer service, to market and improve Feel The Love products and services, to customise your experience on the Site, and to contact you with updates to the Site and other information. Feel The Love may also use your information to provide you with information we believe may be of interest to you. If you do not wish to receive marketing information, email Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note, changes to your preference may not be effective immediately.

Our policy is to not give, sell or otherwise distribute the information collected through this Site to third parties outside of Feel The Love and its subsidiaries (unless you allow us to or are required by law); provided. However, in some cases we may use suppliers to assist  in collecting, using or otherwise processing  the information obtained through this site. For example, Feel The Love uses a third party delivery company to deliver orders, and a credit card processing company to charge users for goods and services. Our practice is to require our suppliers and vendors to conduct themselves in a manner consistent with this policy and our requirements.

We will use your financial information to charge for products and services or otherwise process your transactions.

If Feel The Love is sold to or merges with another company, or if we declare bankruptcy, some or all of the information collected from you may be transferred to a third party as a result of the transfer of assets. Feel TheLove may also disclose your information when we determine it is necessary to comply with applicable laws or to protect our interests and safety and those of other visitors to the Site.

Information from Third Parties

If necessary, Feel The Love obtains consumer information from third-party providers in order to improve the accuracy of our customer database and to increase our understanding of our customers or to identify potential customers.


Feel The Love use Cookies on its website to ensure that only registered users gain access to the member area of the website, track, log and collate the use of the website so that we can improve the user experience.


The Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware of this fact when they leave our website and to read the privacy statements of each and every website that they visit which collects personally-identifiable information. This privacy statement applies solely to information collected on the Site.


Feel The Love has security measures in place to protect customer information. Feel The Love takes reasonable precautions to protect against the loss, misuse and unauthorised access of your personal information under our control. Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The Site uses encryption technology, such as Secure Socket Layer (SSL) technology, which is supported by the vast majority of modern Internet browsers. SSL technology represents the highest level of security available on the Internet, automatically encrypting information traveling over the Internet, verifying the identity of the transacting servers through certificates and digital signatures, and confirming that the integrity of the message content is maintained throughout its transmission. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Morning side Printers & Graphics is committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us

Removing yourself from mailouts

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email at

Please note that such requests may take up to six to eight weeks to become effective. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honor your request. Please also note that when you make a purchase, we will send you an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.



These Terms of usage govern your access and use of this site. By accessing or using this site you agree to be bound by these Terms of usage and to any additional guidelines, restrictions or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions or rules are hereby incorporated by reference into these Terms of use.

By Feel The Love reserve the right to use all images of anything we have created for you for marketing purposes. This includes, but is not limited to, posting on our Instagram page @feelthelovedesign

Please note that all personal information will be blocked, blurred, or cut out before publicly posting. If you wish for us to not use images of products that you have purchased, please advise us of this in your initial email.

By Feel The Love holds ownership and intellectual property rights of all stationery, designs and products created by us at all times, whether complete or incomplete.

Feel The Love reserves the right to make changes to this site and to these Terms of usage at any time without prior notice. You should review these Terms of usage each time you access this site.

You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or at our discretion by sending an email to the email address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting customer service. However, if you withdraw your consent to receive our communications electronically you must discontinue your use of your account.


The materials on Feel The Love web site are provided "as is". makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.


In no event shall or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Feel The Love Internet site, even if or a authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Feel The Love web site could include technical, typographical, or photographic errors. does not warrant that any of the materials on its web site are accurate, complete, or current. may make changes to the materials contained on its web site at any time without notice. does not, however, make any commitment to update the materials.

Links has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by of the site. Use of any such linked web site is at the user's own risk.

Placing or approving an order

Feel The Love requires full payment when an order is placed. Once an order has been placed or approved, your credit card will be immediately debited. Please do not place an order if you do not agree. Feel The Love is not obliged to attend to any changes or variations to the goods unless agreed in writing by both parties. PLEASE FOLLOW OUR GUIDELINES ON ARTWORK SPECIFICATIONS. IF YOU ARE NOT SURE OF HOW TO SETUP A GRAPHIC FILE AND TO AVOID PRINTING ISSUES PLEASE DO NOT PROCEED WITH THE ORDER. USE A PROFESSIONAL GRAPHIC DESIGNER TO SETUP THE ARTWORK FOR COMMERCIAL PRINTING. IF YOU ARE NOT SURE ABOUT COLOUR OUTCOME AND ACTUAL IMAGE SIZE A HARD COPY PROOF IS RECOMMENDED.

Payment Methods

We accept Visa, Mastercard, American Express, Pay Pal & After Pay


It is the customers responsibility to make sure that all electronic files supplied comply with Feel The Love's file specifications requirements and that the files supplied are correct and able to be printed as soon as they are supplied. It is the customers responsibility to ensure that any graphic material supplied for printing do not breach relevant copyright legislation. Feel The Love Pty Ltd accepts no responsibility for any copyright issues. Artwork supplied incomplete will require a re-quotation and the print price shown for the product will not apply. Although we try our best to achieve best possible colour matching, due to the print process colour variations will occur from reprint to reprint. Marginal variation will occur from one run print run to the other. Please do not order from Feel The Love if you require an exact colour match for a reprint job. Electronic files are not kept for future use for the customer and they have to be supplied with each and every order. If you are not sure about your colour output, you can order a hard copy for a close indication of how colours will look like.

Acceptance of orders is subject to credit approval. All prices are subject to change without notice.


Our transport people deliver to - Street/Residential address only,

If you have a Street/Residential address and its unattended we can leave your goods at the door, if your request this type of delivery , please note we are not responsible for any lost or stolen property. Also we cannot deliver to Apartment blocks that have Security Entrances, if they are unattended. (If this happens and the goods are returned to us , you will be asked to arrange your own courier or pay an additional delivery fee).

Terms and conditions are subject to change without notice.


Feel The Love and its affiliated company(s) will not refund any money for orders that were shipped and were cancelled after the order has been processed


If the Buyers credit card is declined, Feel The Love will not process the Buyers order. If the order is shipped and should the Buyers account become delinquent the Buyer agrees to pay a monthly finance charge of 2% (annual percentage rate of 24%) on the unpaid balance. If an account goes beyond the payment terms due date, unless specific arrangements are made, future purchases will require advance payment. In the event that Feel The Love must commence legal action to enforce any terms of this agreement, the Buyer agrees to pay reasonable legal fees and costs.

Governing Law

Any claim relating to Feel The Love web site shall be governed by the laws of the State of Victoria without regard to its conflict of law provisions.